Sagibit support center

Help Center

The Sagibit Help Center is the starting point for account setup, identity verification, deposits and withdrawals, spot trading, derivatives, rewards, Web3 access, and security settings.

• Account and password recovery guides.
• Deposit, withdrawal, and blockchain confirmation explanations.
• Trading, order type, liquidation, and fee education.

Contact Support

For urgent account or transaction issues, Sagibit support should be contacted through verified official channels only. Users should never share passwords, private keys, seed phrases, or full authentication codes with anyone.

Email contact placeholder: support@sagibit.com

Submit a Request

When submitting a request, include the relevant account email or user ID, transaction ID, order ID, screenshots, approximate time, asset symbol, network, and a clear description of the issue.

Support may ask for additional verification before discussing account-specific information or making changes.

Trading Fees

Sagibit fee schedules can include maker fees, taker fees, VIP discounts, withdrawal fees, campaign discounts, funding payments, and network costs. Final fees may vary based on product, account level, asset, region, and market conditions.

API Documentation

Sagibit APIs can support market data, account balances, order placement, order cancellation, execution history, withdrawal records, and institutional reporting.

• Use separate API keys for production, testing, reporting, and strategy execution.
• Restrict API permissions and IP allowlists where possible.
• Monitor rate limits, error codes, timestamp drift, and signature requirements.